The 2004 Multi-Country Study into Medicine Supply Activities of EPN affiliated DRUG Supply Organizations (DSOs) revealed that very few of the organizations surveyed were using finance and/or inventory software. The DSOs reported that no suitable and affordable software programs existed. It was also mentioned that staff lacked knowledge and experience in working with computerized systems.
Several of the DSOs have meanwhile considered or even implemented various software packages. This study aimed at sharing experience gained and using the lessons learned to make recommendations to the EPN DSOs.